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Geo Block Desk / Relocation
Permanent move

Moving country for good

A move is not a longer holiday. When your registered country stops being a true description of where you live, the account’s market is wrong — and an account that is wrong about its market is the one case in this whole subject where the right answer is usually to close and start again.

Open the partner accountStart with why a territory closes
Direct answerA permanent move changes your market, and the account must be updated to match — or closed. Balances are generally payable through the normal route, but market-specific bonuses, local payment methods and local promotions cannot travel, and an operator that does not hold a licence in your new country must stop serving you entirely.

Three states of one account

An account across a permanent move Three columns. Before the move the account is served in its home market, in green. During the change the account is under review, marked in ochre, with play restricted and the balance payable. After the move the account either migrates to a market the operator is licensed for, or is closed with the balance returned. BEFORE · HOME MARKET account served balance payable bonus live CHANGING · REVIEW play restricted balance payable bonus at risk AFTER · NEW MARKET migrated if licensed else closed, balance returned the account’s market is the thing that changes · promotions and local rails do not migrate illustrative · the actual rule is the operator’s terms and the licence for each market
FIG. 02 · A move is a change of market. What cannot migrate is not the money; it is the market-specific layer.

What migrates, and what does not

The layers of an account, across a move
LayerCrosses a border?Why
Cash balanceUsuallyIt is the player’s money; the terms normally provide a withdrawal route even when the account is closing
Bonus and free-bet balancesRarelyBonus terms are written per market and typically lapse when the market stops applying
Local payment methodsNoThe rail itself is local — a bank transfer product in one country does not exist in the next
Identity verificationSometimesAn operator in the new market may accept what was already verified, or may re-run checks under its own rules
Historic bet recordsYesSettled under the rules that applied when they were struck, and they stay settled
Promotions, tiers, market perksNoThey are market products, not account attributes

A proper relocation, in order

  1. 01

    Withdraw first

    Before any change of address, take the balance out through the route you have already used. It is the step that removes every remaining question about the money.

  2. 02

    Tell the operator the truth

    Update the registered address and ask, in writing, whether it holds a licence covering your new country. The answer decides the rest.

  3. 03

    Let it close if it must

    If the new country is not covered, the correct outcome is a closure with the balance returned. An account kept alive in the wrong market is a breach of the terms, not a clever workaround.

  4. 04

    Open locally if you continue

    A new account in the new market starts under that market’s rules, protections and complaint routes. That is the whole point of the exercise, and it is also where this site stops: it names no operator as a place to play.

Why “keep it and use a mask” fails

A relocation is a test of the account’s registered market, not of the connection. The registered address, the identity documents and the payment country all move with you, and they are the signals the check weighs most heavily. Full mechanism on a VPN changes nothing; what happens to the money meanwhile is on your balance.

Disclosed partner link, on every page. Nothing here recommends an operator for any market, and nothing here is a claim about the licensing position of any brand.

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